This Download Policy outlines the terms under which users can download digital image files from www.hdmarble.com. By purchasing or accessing downloadable content, you agree to the terms outlined below.
1. Access to Downloads
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After a successful payment, you will gain access to your purchased images via your account dashboard or an email download link.
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Download links are available immediately and may be accessed at any time unless otherwise stated.
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We recommend downloading and backing up files promptly after purchase.
2. Download Limits
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Standard purchases include unlimited downloads for personal use, unless otherwise stated.
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We reserve the right to restrict downloads in the event of abuse, such as excessive simultaneous downloads or account sharing.
3. File Formats
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Images are typically provided in JPEG, PSB,PSD,TIFF,AI,EPS format depending on the file.
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If an image is available in multiple resolutions or file types, it will be listed on the product page before purchase.
4. Expiration Policy
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Purchased files may be available for download indefinitely while your account is active, but we do not guarantee perpetual access.
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Inactive accounts or accounts flagged for violation of terms may lose access to previous downloads.
5. Failed or Corrupted Downloads
If you experience any of the following:
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Corrupted image files
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Broken download links
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Interrupted downloads
Please contact our support team at [support@hdmarble.com] within 7 days of purchase. We’ll provide a fresh link or reactivation at no extra charge.
6. Unauthorized Sharing or Distribution
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All downloaded files are licensed to the buyer. You may not resell, redistribute, or share files with others, even if they are for internal business use, unless allowed by the license.
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Any violation of this policy may result in account suspension and legal action.
7. Refunds
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Due to the digital nature of our products, all sales are final.
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Refunds will only be issued in cases of duplicate transactions or non-functional downloads that cannot be resolved.
8. Security and Backup
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We recommend users download files onto a secure, backed-up system.
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www.hdmarble.com is not liable for data loss due to user hardware failure or mismanagement.
9. Contact
For questions or technical issues related to downloads, please contact us:
📧 Email: support@hdmarble.com